Shipping policy

Thank you for shopping with BESTEARL. Please review our shipping terms below before placing your order.

ORDER PROCESSING
All orders are processed within [1–3] business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays. During peak or promotional periods, processing may take slightly longer.

SHIPPING TIMES
Estimated delivery time is [7–20] business days after processing, depending on your location. Please note that these are estimates and not guaranteed delivery dates. Delays caused by carriers, customs, weather, or other factors beyond our control may occasionally occur.

SHIPPING RATES
Shipping costs are calculated at checkout based on your location and order. [Free standard shipping is available on orders over $70]

ORDER TRACKING
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update after dispatch.

CUSTOMS, DUTIES & TAXES
For international orders, import duties, taxes, or customs fees may apply and are the responsibility of the customer. These charges are determined by your local customs office and are not included in the product or shipping price.

INCORRECT ADDRESS
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, contact us within 24 hours at [email].

LOST OR DELAYED PACKAGES
If your order has not arrived within the estimated timeframe, please contact us at [email] and we will work with the carrier to resolve the issue.

CONTACT US
Questions about your order or shipping? Reach us at [email] and we'll respond within 1–2 business days.